A systematic approach to making your customers more money and capturing your fair share

Winning With Customers is a practical toolset for B2B companies to make better customer-informed decisions, sell value effectively, and continuously understand and improve their value proposition.

It's finally here!  Grab a copy today at Amazon, Borders, Barnes & Noble, or your favorite book store.

The book buzz is growing!

  • The books authors, Keith and Jerry, have been invited to kick off the ISBM Members Meeting in September. Join them.
  • Keith delivered the keynote at the Business Marketing Association's Annual conference. Watch it.
  • Keith and Jerry have been interviewed in the MIPtalk series: "Conversations with the World's Most Interesting People." Read more.
  • A 12-minute review of the book has been created by Polar Unlimited. Watch it.
  • Jerry has been invited by the Strategic Account Management Association to teach at SAMA University in Chicago. Join him.
  • The book's authors, contributors, and practicioners are having fun showing off. See them.

Ask yourself:

  • Do you deeply understand your customers’ needs?
  • Is your customer understanding financially rigorous?
  • Does your customer data find its way into planning or execution?
  • Is there repeatable process that gets better?
  • Is your organization aligned and involved?
  • Does your organization have a playbook for execution?
“An invaluable resource for businesses looking to win with customers.”